Shipping Policy
Last Updated: March 13, 2025
At EvosGear, we’re committed to delivering your gear with speed, care, and precision. We ship worldwide and offer reliable, affordable shipping options—built for athletes who don’t wait.
1. Shipping Rates & Delivery Times
We offer flat-rate shipping based on your destination. Delivery times refer to business days and may vary due to customs, holidays, or carrier delays.
United States
- Standard Shipping: $8 – 14–22 business days
- Express Shipping: $23 – 5–11 business days
- Free Shipping: Orders over $75 (Standard Shipping only)
Canada
- Standard Shipping: $9 – 7–16 business days
- Express Shipping: $25 – 5–11 business days
United Kingdom
- Standard Shipping: $9 – 7–16 business days
- Express Shipping: $25 – 5–11 business days
European Union
- Standard Shipping: $9 – 7–16 business days
- Express Shipping: $25 – 5–11 business days
Australia & New Zealand
- Standard Shipping: $10 – 10–21 business days
- Express Shipping: $25 – 5–11 business days
Note: Shipping times are estimates and may vary due to customs clearance, carrier delays, or peak seasons (e.g., holidays).
2. Order Processing Time
- Orders are processed within 2–3 business days after payment confirmation.
- Tracking info is emailed upon dispatch.
- Orders placed on weekends or holidays ship on the next business day.
3. Shipping Destinations
- We currently ship to the United States, Canada, UK, EU, Australia & New Zealand.
- If your country is unavailable at checkout, please contact us.
4. Tracking Your Order
- Tracking details are emailed upon shipment.
- Track via our Track Your Order page or your carrier’s website.
- Missing tracking? Email us after 5 business days.
5. Taxes & Duties
- United States: Duties included (Delivered Duties Paid - DDP); sales tax may apply.
- International: Customers are responsible for VAT, duties, and import fees.
6. Shipping Delays
- Delays may occur due to customs, weather, or global events.
- If your package is delayed, contact us for support.
7. Undeliverable Orders
- Orders returned to us due to address errors, customs refusal, or non-collection are refunded minus shipping.
- Please double-check your shipping address before confirming your order.
8. Contact Us
- Email: support@evosgear.com
- Customer Hours: Monday to Friday, 9 AM – 5 PM (PST)
- Response Time: Within 24 hours